Shipping Policy


Last Updated: 01.08.2025
At MACCUN, we are committed to delivering your orders swiftly, securely, and with the highest level of care. This Shipping Policy outlines how your order is processed, shipped, and what you can expect throughout the delivery journey. By placing an order on maccunplus.com, you agree to the terms outlined below.

We aim to process all orders within one business day of receipt. Once your order is confirmed and packed, it is dispatched via our reliable logistics partner, FedEx. As soon as your package is on its way, you will receive a tracking number to monitor delivery progress in real time.

Shipping costs are calculated based on your delivery location, package weight, and dimensions. The exact shipping fee will be displayed at checkout before you finalize your purchase. Our goal is to provide affordable and efficient shipping rates for customers worldwide.

We proudly offer international shipping via FedEx, delivering to over 60 countries. Most international orders are fulfilled within 3 to 5 business days. Please note that actual delivery times may vary due to customs clearance procedures or regional logistics factors. Estimated delivery times will be provided during checkout.
While we do our best to deliver orders promptly, delays may occasionally occur due to weather disruptions, customs delays, or seasonal demand. In such cases, we will keep you informed and coordinate with FedEx to minimize inconvenience and ensure timely resolution.

If your order arrives damaged or if you encounter an issue with the delivery, please contact us immediately. We will promptly investigate the issue and arrange for a replacement or appropriate solution as needed.
Please note that the information in this policy is provided as general guidance and does not constitute legal advice. For legally binding guidance tailored to your business needs or region, we recommend seeking counsel from a legal professional.
If you have any questions, special delivery requirements, or need assistance with tracking, feel free to reach out to our support team at info@maccun.com or call us directly at +90 530 223 7045. We are here to help.